● All information that IVETTE E. MARTINEZ S. (COUNSEL) collects about you;
● How we process, collect, safeguard and share that information; and
● The privacy options we offer you to respect your rights as a user.
The information that the client provides us
We collect the personal information you provide us when you create an account, update your profile or use our SERVICES, when you request support or when you communicate with us for other reasons.
The type of personal information we collect includes, but is not limited to: basic personal information such as name, email, date of birth, address, telephone number, among others.
Information collected automatically
When you access the SITE or use our SERVICES, we may also collect certain personal information about you automatically. This includes, but is not limited to:
Device: We collect specific data from your device when using or accessing our SERVICES. These data include the hardware model, operating system and model, unique identifiers, data from the mobile network and information about the interactions of the device with our SERVICES.
Logging Data: We access data related to the way you use or access our SERVICES; such as number of accesses, type of browser and language, Internet provider and IP address.
Use of information collected
Manage and improve our SERVICES;
Protect the safety of users of COUNSEL and provide our data verification service;
Send notices, updates, newsletters, invitations to events and administrative and billing messages;
Respond to comments, questions and requests;
Monitor and analyze trends, use and activities related to our SERVICES;
Combine this data with others obtained from third parties to understand their needs and provide a better Service.
Transfer of personal data abroad
Guiding principles for the processing of personal data
COUNSEL seeks to abide by privacy principles related to the notice, choice, transfer, security, data integrity, access and execution of the personal data of its users. Therefore, we are governed by the essence of the following principles:
Notification: we are obliged to provide our users with basic information regarding the processing of their personal information (e.g. type of data collected, the purpose of the treatment).
Choice: users whose personal data are processed by us, may object to whether the data is communicated to a third party or used for a purpose other than the one collected. We will ask for your express consent before communicating your data to an authorized third party, usually by clicking on an "I accept" box or similar means.
Security: the collection, processing, maintenance and use of personal data of our users will be carried out under appropriate security measures, taking into account factors such as the nature of such personal data.
Limitation of purpose for the treatment: the personal data collected should be limited to the relevant purpose of the treatment thereof.
Access: our users will have the right of access over the processing of their personal data.
Protection Liability: our authorized third parties must have mechanisms to ensure compliance with security measures regarding the personal data of our users, in at least the same extent as those used by us.
Information shared with the client’s consent
With your consent: that is, if we notify you through our SERVICES that the information you provide us will be shared in a certain way and you agree to provide such information;
With consultants and other authorized service providers who need access to such information to perform their work with us;
With other people who access our SERVICES in accordance with the privacy settings you select;
In connection with, or during the negotiation, merger, sale of assets, financing or acquisition of all or part of our office;
When we believe that the disclosure is necessary to comply with current laws and regulations, legal processes or governmental requests; and
We may also share aggregate, anonymous or unidentifiable information that can not be used to identify you in any way.
External web links
Occasionally, at our discretion, we may include external SERVICES as part of our service portfolio. These third parties may have independent privacy policies. Accordingly, we assume no responsibility for the actions of these third parties, nor for how they collect, use or share your data.
Protection of the personal data of the client
COUNSEL takes reasonable measures to protect the data from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.
Means to exercise clients’ rights to personal data
Clients of COUNSEL may request the exercise of their rights to: access their personal data; rectify their personal data when it is inaccurate or incomplete; cancel their personal data; oppose for legitimate cause to the processing of their personal data, and/or revoke their consent for the processing of their personal data at any time, in order to stop the use thereof.
Notwithstanding the foregoing, it is important to note that not in all cases we can meet your request to cancel your personal information, oppose the treatment or revoke your consent, as it is possible that by some legal obligation we require further processing of your personal data. Therefore, you as a user must consider that for certain purposes, the revocation of your consent will imply the suspension of our SERVICES or the end of your relationship with COUNSEL.
The exercise of rights of access, rectification, cancellation or opposition of personal data and revocation of consent made by users must be made upon request to COUNSEL and contain at least the following:
The name of the client, address and email to communicate the response to your request;
The documents that prove the identity or, where appropriate, the legal representation of the client;
The clear and precise description of the personal data with respect to which one seeks to exercise any of the aforementioned rights (in the case of rectification, the modifications to be made must be indicated and the documentation must be submitted to support your request);
Any other element or document that facilitates the location of personal data.
For purposes of the foregoing, COUNSEL makes the following e-mail available to users: firstname.lastname@example.org
COUNSEL will respond to the request of users within a period no longer than 20 business days from the date on which it receives the corresponding request, through the email that has been provided for this purpose.